Privacy Policy

Privacy Policy

At J.Alexander, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use and protect your data.

1. Information we collect

We may collect the following types of information:

  • Personal data: Name, email address, phone number, shipping and billing address.
  • Payment information: Credit/debit card details and other forms of payment processed securely.
  • Browsing data: IP address, browser type, pages visited and time on site.
  • Preferences and purchasing habits: Products viewed, purchases made and data relating to your interests.

2. How we use your information

The information we collect is used to:

  • Process and manage your orders, payments and deliveries.
  • Provide you with efficient customer service.
  • Personalize your experience on our website and recommend products that may interest you.
  • Send you updates about promotions, special offers, and news from J.Alexander (only if you consent).
  • Improve our website, services, and marketing strategies.

3. How we protect your information

We take the security of your data seriously. We use advanced security measures, such as SSL encryption, to protect your information during transactions. In addition, we store your data on secure servers and restrict access to authorized personnel only.

4. Sharing your information

At J.Alexander, we do not sell or rent your personal information to third parties. However, we may share it in the following circumstances:

  • Service providers: Companies that manage payments, shipping, or marketing services on our behalf.
  • Legal compliance: If required by law or to protect our legal rights.

5. Your rights

You have the right to:

  • Access, correct, or delete your personal data at any time.
  • Opt out of receiving marketing communications by adjusting your preferences in your account or by contacting us.
  • Request a copy of the information we hold about you.

To exercise these rights, please contact us at j.alexander@jalexander.info

6. Cookies and similar technologies

We use cookies to improve your experience on our website, analyse traffic and personalise content. You can manage your cookie preferences through your browser settings.

7. Policy for minors

Our site is not intended for persons under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to our privacy policy

This policy may be updated occasionally to reflect changes in our practices or legal regulations. We will notify you of any significant changes through our website or by email.

9. Contact

If you have questions or concerns about our privacy policy, you can contact us at:

  • Email: j.alexander@jalexander.info
  • Phone: +44 7810 176491