Terms of Service

Terms of Service

Welcome to J.Alexander. By accessing and using our website, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase or interacting with our services.

1. General

1.1 These terms govern your access to and use of the J.Alexander website and your purchase of our products.

1.2 By using our site, you represent that you are at least 18 years old or have the consent of a legal guardian.

1.3 J.Alexander reserves the right to modify these terms at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.

2. Registration and User Account

2.1 To make a purchase, you may register and create a personal account. Please be sure to provide accurate information and keep it up to date.

2.2 You are responsible for maintaining the confidentiality of your account and password, as well as for all activities conducted under your account.

3. Products and Availability

3.1 We strive to ensure that our product information is accurate and up to date. However, we do not guarantee product availability at all times.

3.2 Product images are for illustrative purposes only. While we make every effort to display colours and designs accurately, these may vary slightly depending on the user's screen.

4. Prices and Payments

4.1 All prices are quoted in local currency and may include applicable taxes. Shipping costs are added during checkout.

4.2 We accept all major credit/debit cards and other secure payment methods. Payment must be completed at checkout.

5. Shipping and Returns

5.1 Please see our Shipping Policies and Refund Policy for details on these processes.

5.2 J.Alexander is not responsible for delays caused by events beyond our control, such as customs or weather issues.

6. Acceptable Use

6.1 You agree to use our website in a lawful manner and not to engage in any activities that may damage, disrupt or overburden our services.

6.2 You are prohibited from using the site to distribute content that is illegal, defamatory or infringes intellectual property rights.

7. Intellectual Property

7.1 All content on the site, including text, images, logos and designs, is the exclusive property of J.Alexander or its licensors and is protected by intellectual property laws.
7.2 You may not copy, reproduce, distribute or use our content without prior authorization.

8. Warranties and Limitation of Liability

8.1 We warrant that our products meet the quality standards described on our site.

8.2 In no event shall J.Alexander be liable for indirect, incidental or consequential damages arising from the use of our site or products.

9. Dispute Resolution

9.1 In the event of disputes relating to these terms, we will try to resolve them amicably. If this is not possible, disputes will be subject to the jurisdiction of the courts of London

10. Contact

If you have any questions about these terms, you can contact us at:

  • Email: j.alexander@jalexander.info
  • Phone: +44 7810 176491